Privacy Policy - McDvoice

McDvoice Survey Portal Privacy Policy

McDVoice (“we,” “us,” or “our”) respects the privacy and security of personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information while you take part in our customer satisfaction survey through www.mcdvoice.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Information We Collect

We collect information voluntarily supplied by you when taking part in our survey:

Survey code on your McDonald’s receipt
Date and time of your visit to the restaurant
Location of the McDonald’s restaurant you visited
Responses to survey questions
Comments and feedback
Contact information (if voluntarily provided)

How We Use Your Information

The information collected will be used:

To process and analyze the survey responses.
To improve McDonald’s products and services.
To enhance customer experience.
To generate validation codes for rewards.
To conduct statistical analysis.
To ensure the security of the survey platform.
To comply with legal obligations.
To prevent fraudulent submissions of surveys.

Data Storage & Security

We have in place appropriate technical and organizational measures to protect the information you share with us, including but not limited to:

Data encryption, in transit and at rest
Ongoing security assessments
Access controls and authentication
Secure data centers
Ongoing security patching
Employee training related to information security

Information Sharing

We are committed to keeping your trust. Our information practices are such that your information:

Is Not for Sale: We do not sell your personal information to third parties.

May Be Shared with Authorized Parties Only: This information may be shared with McDonald’s corporate teams and other trusted service provider partners, who administer the survey and rewards systems to support McDonald’s business and other obligations. These parties may have access to information covered by confidentiality agreements.

Will be Disclosed When Required by Law: Your data may be disclosed to comply with legal obligations or to protect our rights.

Your Rights

You can:

Know what customers say about you
Request the correction of your data
Ask for the deletion and removal of your information
Withdraw the pre-acceptance to process your data
Have it transferred from one place to another
Oppose the processing
Bring any complaints to supervisory authorities

International Data Transfer

Your data may be transferred to servers located outside the country of your residence. We will provide appropriate safeguards as follows:

Standard contractual clauses
Data protection agreement
Compliance with applicable legislation under data protection laws.

Cookies & Tracking Technologies

Cookies and similar technologies will be used to:

formal session connections,
prevent duplicate submissions,
analyze the use of the survey platform,
improve user experience.

Users can manage their cookie settings through their browser’s preferences.

Children’s Policy

Children 13 and younger may not use this anvil. We do not knowingly solicit information from anyone under the age of 13.

California Privacy Rights

The CCPA grants California residents certain added rights:

Right to know what personal information is being collected.
Right, to erase personal information.
Right, to deny the sale of personal information.
Right not to be discriminated against for the exercise of their rights.

Governing Law

This policy shall be construed under the data protection laws and is good to go in all jurisdictions.

Contact Us

For any questions or concerns that you may have regarding the privacy policy or its handling of Data, please reach contact us.